ERM / CRM Jobs Market
SAP CRM, Oracle CRM, Analytics, Portal Tools job market: Consultants, contractors / contracts.
Despite existing interest for the more robust and more developed offerings, as well as for greater B2B collaboration, the eRelationship Management consulting market continues to feel the impact of the client profit pressures we had forecast. “No” quickly replaced the Boardroom’s prior chant of “when can we have it” for many technologies. The traction B2B e-Commerce previously gained will return, but only on a gradual recovery and at a less heated pace.
Emphasis on B2B collaboration, customer-facing support and productivity; expanding Enterprise Relationship Management (B2E) and CRM functionality; and increasing integration with ERP and Supply Chain (SCM) for order fulfillment, will all continue to add impetus.
Contracting leads in demand, but volatility requires careful planning. Full-time consulting opportunities will lag... B2B collaboration, along with B2E, E-commerce / Internet Architects skilled in the specification, development, and delivery of Java / EJB / J2EE, and XML projects should find the strongest initial demand.
Analytics / DW (Data Warehousing) / BI (Business Intelligence), as addressed elsewhere, will see marketing intensity, although not enough to fully overcome economic issues nor concerns from earlier DW/BI/CRM efforts. SAS Analytics, SAP Analytics, and Microstrategy consultant skills should find steady demand. SAP CRM and Oracle CRM (Siebel / PeopleSoft CRM) will trail analytics demand (although SAP CRM CIC will have its own market demand), and are addressed elsewhere.
EAI and infrastructure consulting, such as Oracle Application Server, SAP NetWeaver / SAP XI will continue to grow. Likewise, Security consulting will grow, although more gradually than generally forecast, despite its importance.
Strongest demand currently exists in the following areas (which can translate into reduced travel requirements for deep-skilled full-time candidates and possibly local project consultants):
Moderate demand through most of the year. Continued technology volatility.
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